Refund policy

Last updated 26 September 2026

All sales of the CVFalcon Pass are final. The Pass is a digital product delivered the moment you pay, and you can build and preview your CV in every template for free before buying, so you see exactly what you will get.

We will always put it right if something goes wrong on our side. If your download does not work, or you were charged more than once, write to support@cvfalcon.com from the email you paid with. We will fix the problem, and if we cannot, we refund you in full.

Any refund goes back to the card you paid with and usually shows within 5 to 10 working days, depending on your bank. Once a payment is refunded, the Pass stops working.

There is nothing to cancel: the Pass is a single payment and never renews.

At checkout you ask for your downloads to be unlocked straight away and confirm that you then lose the right to cancel. This policy does not affect any rights you have under consumer law that cannot be excluded.